77bp's Privacy Policy
Your personal information is completely safe with us. This policy describes how we collect, use, and protect your information.
77bp ("we", "our") treats the privacy and protection of personal information of users in Bangladesh as its highest priority. This Privacy Policy ("Policy") will inform you in detail about what information we collect, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using our platform, you will be considered to have given your consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
Details of Information Collected
1.1 Registration and Identity Information
When you create an account at 77bp, we may collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Residential address
- Age verification information (for users aged 21 and above only)
1.2 Financial Information
To process deposits and withdrawals, we collect the following financial information from you:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Withdrawal request and method details
We never store your complete financial account details. All financial information is protected through SSL encryption.
1.3 Technical and Usage Information
To improve the quality of your service and ensure security, we may automatically collect the following information:
- IP address and device type
- Browser type and operating system
- Site access times and session data
- Page views and navigation patterns
- Gaming activity and betting history
Purpose of Information Use
How We Use Your Information
77bp uses your information only for legitimate purposes. The main purposes for which information is used are described below:
2.1 Service Delivery and Operation
- Creating and managing your account
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Running gaming services without interruption
- Verifying user identity
2.2 Security and Protection
- Preventing unauthorized access to accounts
- Detecting and preventing fraud and scams
- Completing necessary checks to prevent money laundering
- Ensuring responsible gaming
2.3 Service Quality Improvement
- Analyzing and improving user experience
- Developing new services and features
- Identifying and resolving technical issues
- Monitoring site performance
2.4 Communication and Support
- Sending important service-related notifications
- Responding to your support requests
- Sending relevant promotional information (subject to your consent)
- Providing account-related updates
Cookies and Tracking Technology
Cookie Usage Policy
77bp uses cookies and similar technologies to operate the site properly and improve your experience.
3.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the site. Without these, login or transaction processes cannot be completed.
- Functional Cookies: Remember your preferences such as language selection and account settings.
- Analytics Cookies: Monitor site usage to help improve service quality.
3.2 Cookie Control
You can disable cookies by changing your browser settings. However, disabling essential cookies will prevent you from using certain features of the site.
Information Sharing with Third Parties
Terms of Information Disclosure
77bp does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following circumstances:
4.1 Service Provider Partners
Only the necessary amount of information is shared with payment processors (bKash, Nagad, Rocket, Upay) and technology service providers. These partners are also bound to follow the same standard of privacy protection.
4.2 Legal Obligations
In the case of a court order, legal investigation, or a valid request from a regulatory authority, we may provide information in compliance with applicable law.
4.3 Security Protection
Where necessary to prevent fraud, money laundering, or other illegal activities, a limited amount of information may be shared with security partners.
4.4 International Data Transfers
For the operation of our services, information may in some cases be processed internationally. In such cases, we ensure that the relevant country or organization maintains adequate data protection standards.
Data Security Measures
Security Steps
77bp uses the most up-to-date technology and methods to protect your information. Our security infrastructure consists of the following layers:
5.1 Encryption Technology
All our data connections are protected by SSL encryption. Financial transactions and personal information are exchanged through the highest standard of encryption.
5.2 Access Control
Access to your account information is limited to authorized staff only. Every access is logged and regularly audited.
5.3 Fair Play Assurance
Regular third-party audits are conducted to ensure transparent and fair gaming on our platform.
5.4 Two-Factor Authentication
To enhance account security, we offer Two-Factor Authentication.
5.5 Secure and Reliable Platform
We are committed to operating a secure and reliable platform. Through regular security testing and vulnerability assessments, we ensure the highest level of protection for your information.
Your Rights and Controls
User Rights
You have the following rights over your personal information. To exercise these rights, please contact our support team.
6.1 Right to Access Information
You can request a copy of your personal information held by us at any time.
6.2 Right to Correct Information
If the information held about you is incomplete or incorrect, you have the right to request that it be corrected.
6.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal or contractual obligations.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes, and we will act on that immediately.
6.5 Right to Data Portability
You can receive your information in a structured, commonly used, and machine-readable format.
Data Retention Period
How Long Information Is Stored
We retain your information only for as long as it is necessary. The data retention policy is as follows:
7.1 Active Accounts
All relevant information is retained for as long as your account remains active.
7.2 After Account Closure
Even after account closure, some information may be retained for a specific period due to legal or regulatory obligations, such as records of financial transactions.
7.3 Inactive Accounts
For accounts that have been inactive for a long time, we reserve the right to delete information after notifying the user in advance.
Protection of Minors
Age Verification Policy
77bp strictly ensures the protection of minors. Our services are for users aged 21 and above only.
8.1 Age Verification Process
We take age verification steps at the time of registration. In cases of doubt, additional identity verification documents may be requested.
8.2 Information of Minors
We do not knowingly collect information from anyone under the age of 21. If it is found that a minor has registered, that account will be immediately closed and the information will be deleted.
Policy Changes and Updates
Privacy Policy Amendments
77bp reserves the right to amend this privacy policy at any time. If significant changes are made to the policy, we will notify you in advance.
9.1 Notice of Changes
For significant changes, we will post a notice on the site and inform you via your registered email. The updated policy will take effect from the date it is published.
9.2 Meaning of Continued Use
If you continue to use our services after a policy change, this will be considered your consent to the new policy.
9.3 Previous Versions
We can provide previous versions of the privacy policy upon request. Please contact our support team.
Contact Us
Privacy-Related Requests
If you have any questions about this privacy policy, any requests regarding your information, or any concerns about our data processing practices, please contact our 24/7 support team directly.
We are ready to respond to your queries in both Bengali and English. Protecting your privacy is our priority.
Live Chat Support
Speak directly with our support team.
Available 24 hours a day, 7 days a week.
24/7 Live Chat
Email Support
Send any privacy-related requests by email.
Responses are provided in both Bengali and English.
77bp is always committed to protecting your information. We will never sell your data or share it with third parties without your permission. Responsible gaming and transparent operations are part of our core principles. Learn more about responsible gaming.