FAQ
Answers to all your questions about 77bp, right here
From bonus withdrawals to KYC to responsible gaming — 77bp's FAQ page has detailed and reliable answers to the most frequently asked questions from players in Bangladesh.
All answers about betting, bonuses, payments, and security
in one place
Whether you are new to 77bp or a returning player — questions come up and finding answers can feel difficult. This page was built for exactly that reason. Cricket and sports betting, the welcome bonus, withdrawal rules, identity verification (KYC), and responsible gaming — organised Q&As on every topic are right here for you. If you cannot find your question here, contact us via 24/7 live chat or at [email protected].
Cricket & Sports Betting
Live in-play betting means placing bets while a match is in progress. Before or after an over begins, after a wicket falls —
the odds change every moment and you can place a bet at the odds of that moment.
In-play betting on 77bp is available through a simple interface, and your account is updated
as soon as a bet is confirmed.
If a match is declared no-result due to rain or any other reason, the bet stake is generally refunded.
However, specific rules may apply in certain markets — for example, if at least a set number of overs have been completed,
the result may still stand. The settlement policy for each sport is explained
in detail on 77bp's betting rules page.
Yes, accumulator (multi-leg) betting is available on 77bp. When you add multiple events or matches to a single
bet, each set of odds is multiplied together to form the overall combined odds, so the potential winnings are much higher.
Keep in mind though — if even one leg loses, the entire bet is lost, so choose your legs carefully.
77bp offers a variety of popular cricket markets — Match Winner, Toss Winner, Top Batsman,
Top Bowler, Highest Scoring Over, Total Innings Runs, and many more.
For example, in a Bangladesh vs India match you can bet on anything from the Match Winner
to the runs in a specific over.
Yes. Alongside cricket, 77bp also offers betting on football, kabaddi, and several other popular sports.
Special markets are available for BPL, IPL, T20 World Cup, and ICC tournaments.
Head to the sports lobby to see all events and available markets.
Responsible Gaming
A cooling-off is a temporary break — from a few days up to a few weeks.
During this period you cannot place bets or make deposits from your account.
To activate a cooling-off on 77bp, contact us directly via live chat or at [email protected].
Our support team will walk you through the process in Bengali.
Self-exclusion is a request to keep your account closed for an extended period.
It is more permanent than a cooling-off — it generally starts from 6 months.
To use this option, email [email protected] or let us know via 24/7 live chat.
77bp treats responsible gaming as a top priority and every request is processed promptly.
Some common signs: spending more than your budget, repeatedly playing to chase losses,
withdrawing from family or work to focus on gambling, and hiding your betting activity.
If you notice these signs in yourself, take a break and talk to the 77bp support team —
we are ready to help without judgement.
Yes, you can set a deposit limit — on a daily, weekly, or monthly basis.
Once this limit is in place, you cannot deposit more than the set amount, which keeps overspending
under control. To set or change a limit, contact us directly via live chat or email.
77bp believes a healthy budget plan is the foundation of a good gaming experience.
No. 77bp is for people aged 21 and above only. Age is verified
during registration and identity verification may be requested at any time.
Keeping minors protected from gaming is our stated responsibility.
If there are minors in your household, keep your device and account out of their reach.
Identity Verification (KYC)
KYC verification is usually requested before the first large withdrawal or when any unusual activity is detected on the account. It may also be requested at any time for security purposes. The KYC process is generally quick — once the required documents are submitted, it is completed promptly.
77bp stores all documents using SSL encryption and secure servers. Your personal information is not shared with any third party, except where required by law or during a security investigation. You can read our privacy policy for full details — the entire data protection process is described there transparently.
Bangladesh's National Identity Card (NID) is most commonly used for identity verification. A passport or driving licence is also acceptable. A recent utility bill or bank statement may be accepted for address verification. It is important that document images are clear and legible.
KYC is primarily intended to prevent financial fraud and identity theft. It ensures that account activity is actually being carried out by the account holder themselves. If verification is not completed before a withdrawal, the payment process may be held up. Completing KYC at 77bp makes all future transactions faster and more secure.
If verification is rejected, a message is usually sent explaining the reason — such as a blurry image, an expired document, or mismatched information. In that case, take a new clear photo and resubmit. If you have any trouble, you can get help in Bengali via live chat or at [email protected]. The support team will help identify the issue and resolve it quickly.
Welcome Bonus
Open a new account and make your first deposit of ৳200 or more, and a 200% welcome bonus is automatically added, up to a maximum of ৳15,000. For example: deposit ৳1,000 and you receive a ৳2,000 bonus, making your total balance ৳3,000. There are no separate steps to claim the bonus — it activates right after your first deposit.
No. The welcome bonus is available only once per player. If the same person creates multiple accounts to claim the bonus, it will be considered a violation of the rules and both accounts may be closed. Use a single account and play fairly — this is in your own interest in the long run.
Yes, bonus credit generally has to be used within a specific time period after it is credited. If wagering is not completed within the set period, the bonus may be cancelled. For current expiry information, please read our terms and conditions or ask directly via live chat.
Wagering means a specific amount must be bet before bonus money can be withdrawn. At 77bp, wagering is calculated only on the bonus amount, not on the deposited amount. For example: if you receive a ৳2,000 bonus, a 10x wagering requirement means you need to place ৳20,000 in bets before winnings from the bonus can be withdrawn.
Yes, there is an option to cancel a bonus. However, if the bonus is cancelled, any winnings earned from that bonus will also be cancelled. To cancel, send a request via live chat or to [email protected]. It is a good idea to read the terms and conditions before making a decision.
Withdrawal Questions
Yes, absolutely. Withdrawals can only be made to a bKash, Nagad, Rocket, or Upay wallet registered in the account holder's own name. Sending a payment to someone else's wallet is not possible, and this is for security purposes. Using a mobile wallet in your own name keeps the process fast and hassle-free.
No. 77bp processes withdrawals 24 hours a day, 7 days a week. Whether it is night or a public holiday, your money generally reaches your mobile wallet within 1 hour. Withdrawals are not held up even on Eid night. However, in unusual circumstances it may take a little longer.
The minimum withdrawal amount at 77bp is ৳500. Withdrawal requests below this amount are not accepted. The minimum deposit amount is ৳200 — these two limits apply equally across all payment methods: bKash, Nagad, Rocket, and Upay.
Yes, but winnings earned from a bonus can only be withdrawn after the wagering requirement has been met. The welcome bonus carries a 10x wagering requirement — applied only on the bonus amount. Once the wagering is fulfilled, the winnings can be sent directly to your wallet. Your current wagering progress can be viewed in your account.
At 77bp, withdrawals are generally completed within 1 hour. This speed applies across all methods — bKash, Nagad, Rocket, and Upay. If KYC is complete and withdrawal rules are followed, there is usually no delay. If there is a delay for any reason, contact live chat and the support team will assist immediately.
Have more questions? We are ready to help
The 77bp support team is available 24 hours a day, 7 days a week to answer any of your questions. Help is available in Bengali or English — whichever you prefer.
Live Chat
24/7 instant support
Email Support
[email protected]